Job Description

Job Title: Import Specialist

Location: Londonderry, NH

Overall Objectives:

Secure clearance of all Import/Export shipments in at timely manner and confident handling of all related documents including communication with the US customs and Forward companies.

Essential Duties and Responsibilities:

  • Track all Import shipments arriving in the United States and ensure the clearance of US Customs in a timely manner.
  • Liaison with parent company in regard to incoming shipment and invoice discrepancies.
  • Liaison with Customs Broker and Forwarders.
  • Examine documents such as invoices, bills of lading and shipping statements to verify correct FOB pricing.
  • Month end reporting to Finance Department: Enroute reports, receiving reports, drawback reports, and freight reports.

Other Duties and Responsibilities:

  • Pull all paperwork for Export Shipments.
  • Apply for drawback with US Customs.
  • Arrange for outbound shipments.
  • Correspond with foreign companies.
  • Responsible for first Cost spreadsheet.
  • Interface with senior management and internal and external customers.
  • Maintain a positive attitude and make a valuable contribution towards maintaining ECCO's culture of passion, innovation and sustainability.
  • Other duties and/or special projects as assigned.

Minimum Qualifications:

  • High school diploma – Associates/Bachelor’s Degree preferred.
  • 1-3 years customer service related experience.
  • Proficiency of MS Office (Word, Excel, PowerPoint) a must.
  • Ability to communicate clearly, concisely and professionally (both verbally and written).
  • Ability to prioritize work and adjust priorities as needed.
  • Superior organization and follow-up skills.
  • ECCO Brand Ambassador.
  • Ability to read, write and speak English at a proficient level.

To apply please submit your resume to No phone calls please.