ECCO USA, INC.

Job Description

Job Title: Retail Admin Assistant

Department: Retail

Location: Londonderry, NH

Overall Objectives:

To provide functional and administrative support to the Retail organization in its mission to deliver a World Class consumer experience.

Essential Duties and Responsibilities :

  • Provide the Director of Retail with administrative support as needed.
  • Responsible for general office duties – making copies, maintaining files, mailing store certificates, etc.
  • Assist in the maintenance of the Retail Operations Manual.
  • Communicate product promotions to retail stores.
  • Update, maintain and send out monthly newsletter.

Other Duties and Responsibilities:

  • Maintain real estate lease tracker and tickler files.
  • Gather, maintain and report sales results daily, weekly, and monthly.
  • Assist with sending out visual merchandise materials to retail stores.
  • Maintain and control all third party vendor set-ups for all new store openings.
  • Facilitate annual/seasonal retail sales meetings.
  • Create and send out Quarterly Store Performance Certificates.
  • Maintain P&L book.
  • Create and maintain Customer Care Letters to retail associates.
  • Collect information from the field for the Traveling Trophy.
  • Maintain monthly travel tracker for retail operations.
  • Gatekeeper for the opening and closing store checklist.
  • Maintain Retail operations calendar.
  • Consolidate open positions report from the ROMs/RAMs.
  • Maintain Retail Field Toolbox.
  • Collect and posts the ROMs/RAMs travel schedules.
  • Gather closed store information during inclement weather and holidays.
  • Assist in creation of contests and tracking and communicate contests to stores.
  • Execute mailings to stores and vendors.
  • Orders supplies as needed.
  • Maintain a positive attitude and make a valuable contribution towards maintaining ECCO's culture of passion, innovation and sustainability.
  • Other duties and/or special projects as assigned.

Minimum Qualifications:

  • High school diploma or GED equivalent.
  • Some college coursework or equivalent work experience.
  • 1-3 years experience in a corporate team environment (retail industry preferred).
  • Ability to lift up to 50 lbs on a regular basis.
  • Must have a basic understanding of store operations, preferably management experience within footwear and/or specialty stores.
  • Ability to communicate effectively with all levels of the organization.
  • Proficiency in MS Word, Excel and PowerPoint.
  • Ability to read, write and speak English at a proficient level.
  • Ability to travel on a limited basis, including occasional nights and/or weekends, if needed.

To apply please submit your resume to uscareers@ecco.com. No phone calls please.