***Shipping rates on all orders are based on the merchandise subtotal, which is before any promotional discounts.
A street address is required for all deliveries. We cannot ship to military APO/FPO addresses. We are unable to ship to Puerto Rico and other US territories.
For express delivery, orders must be placed by 12:00 pm EST to ship same day. Orders placed after 12:00 pm EST will ship the following business day. Please note that UPS only delivers express shipments Monday through Friday. Therefore express delivery orders placed on Fridays will not be delivered until the following week.
All qualifying Loyalty Member orders will receive free ground shipping. Not a member? Join now!
Some of our Shoe Care items, including aerosol sprays and alcohol-based products, are considered Hazardous Materials (HazMat) when in transit and are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to Federal Regulations. For these shipments, we can ship via USPS Sure Post or UPS Ground only, within the continental United States. These items will be noted in the item's product description. If your shopping cart contains any aerosol items, air shipment options will not be available when you select your shipping method on the checkout page, and your entire order will ship by Standard or Ground shipment. To send the non-aerosol items in your shopping cart via air, you will have to place a separate order for those products.
< Back to Customer Center Page
< Back to ECCO Site Map